JiliPHP Privacy Policy: How We Keep Your Data Safe

Who We Are

JiliPHP is an online gaming and sports betting platform operated for the Philippines market. We provide a wide range of entertainment products including jackpot slots, card games, fishing games, virtual sports, and betting on PBA and volleyball. When this JiliPHP privacy policy refers to "we," "us," or "our," it means the JiliPHP operating entity. When it refers to "you" or "your," it means any registered member or visitor of https://jiliphp.best.

We are committed to being transparent about the data we collect and how it is used. This JiliPHP privacy policy is written to be easy to understand — not full of legal jargon that leaves you more confused than when you started. Straightforward lang, pare.

Information We Collect

When you register an account or interact with JiliPHP, we may collect the following categories of personal information:

• Account Registration Data: Full name, date of birth, email address, mobile number, and username.
• Identity Verification (KYC) Data: Government-issued ID (e.g., PhilSys ID, passport, driver's licence), selfie photos, and proof of address — required by Philippine gaming regulations to verify your identity and protect against fraud.
• Financial Data: GCash or Maya account reference numbers, bank account details for InstaPay/PESONet transfers, Visa/Mastercard card information (last four digits only — full card numbers are never stored by JiliPHP).
• Gameplay & Transaction Data: Betting history, game logs, deposit and withdrawal records, and bonus usage history.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and session timestamps.
• Communication Data: Messages you send to our support team, survey responses, and feedback submitted through our platform.
• Cookie & Tracking Data: Information collected through cookies and similar technologies — explained further in Section 7 of this JiliPHP privacy policy.

We only collect data that is genuinely necessary for operating our platform safely and in compliance with Philippine law. We do not collect sensitive personal information beyond what KYC requirements demand.

How We Use Your Information

JiliPHP uses your personal data for the following purposes:

• To create and manage your JiliPHP account and verify your identity.
• To process deposits, withdrawals, and other financial transactions through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and linked bank or card accounts.
• To comply with Anti-Money Laundering (AML) obligations and Philippine Amusement and Gaming Corporation (PAGCOR) licensing requirements.
• To personalise your gaming experience and surface game recommendations based on your activity.
• To detect and prevent fraud, cheating, bonus abuse, and other security threats.
• To send you transactional notifications (e.g., deposit confirmations, withdrawal updates) via SMS or email.
• To send promotional offers and bonuses — only where you have opted in and subject to your marketing preferences.
• To improve our platform, troubleshoot technical issues, and develop new features.
• To respond to your customer support queries promptly and effectively.

We process your data lawfully: either because it is necessary to fulfil your service agreement with JiliPHP, because we have a legitimate business or legal interest, or because you have given us clear consent.

How We Share Your Information

JiliPHP does not sell your personal information to third parties. Period. However, in limited circumstances, we may share data with:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks — only the data strictly required to process your transaction.
• KYC & AML Providers: Regulated identity verification services that help us confirm member identities and screen against sanctions lists, as required by Philippine law.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government bodies when we are legally required to report or cooperate with investigations.
• Technology & Infrastructure Partners: Cloud hosting providers and security services that process data on our behalf under strict confidentiality agreements — they cannot use your data for their own purposes.
• Customer Support Tools: Ticketing and live chat systems that help our support team respond to your queries. These providers are bound by data processing agreements consistent with this JiliPHP privacy policy.

Any third party that processes data on behalf of JiliPHP is contractually required to keep your information secure and to use it only for the specific purpose we have authorised. Walang laban doon.

Data Retention

We keep your personal data for as long as your JiliPHP account is active and for as long as necessary to meet our legal obligations. Specifically:

• Account and gameplay records are retained for a minimum of five (5) years after account closure, in line with PAGCOR and AMLC requirements.
• Financial transaction records are retained for seven (7) years for tax and regulatory purposes.
• KYC documents are retained for the same period as your account records.
• Support communications are retained for three (3) years after the conversation is closed.

Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you personally.

Your Rights Under This Privacy Policy

As a JiliPHP member and as an individual whose data we process, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct any inaccurate or incomplete information in your account.
• Right to Erasure: Request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: Object to our processing of your data for direct marketing purposes at any time.
• Right to Data Portability: Request that we transfer your data to another service provider in a structured, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our Data Privacy Officer at support@jiliphp.best. We aim to respond within 30 days.

Cookies and Tracking Technologies

JiliPHP uses cookies and similar tracking technologies to enhance your experience on our platform. Here's what that means in practice:

• Essential Cookies: Required for the site to function — for example, keeping you logged in during your session. These cannot be disabled without breaking core functionality.
• Analytics Cookies: Help us understand how members use JiliPHP — which games are popular, where players encounter issues, and how to improve the overall experience. Data is aggregated and not personally identifiable.
• Preference Cookies: Remember your settings, language preference, and display options so you don't have to re-configure each visit.
• Marketing Cookies: Used only with your consent to show you relevant JiliPHP promotions. You can opt out at any time through your account settings or by contacting support.

You can manage cookie settings through your browser. Note that disabling essential cookies may affect your ability to log in or play games on JiliPHP.

Security Measures

JiliPHP invests heavily in keeping your data safe. Our technical and organisational security measures include:

• 256-bit TLS/SSL encryption on all data in transit between your device and our servers.
• AES-256 encryption for personal data stored in our databases.
• Two-factor authentication (2FA) available for all JiliPHP accounts — and we strongly encourage you to enable it.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Strict internal access controls — only verified JiliPHP staff with a documented need can access member data.
• 24/7 security monitoring and automated alerts for suspicious activity.

Despite these measures, no online platform can guarantee 100% security against all threats. We ask that you also play your part: use a strong, unique password for your JiliPHP account and never share your login credentials with anyone.

Minors and Age Verification

JiliPHP strictly prohibits the registration and participation of individuals under 21 years of age, consistent with Philippine gaming law. We use ID verification during the KYC process to confirm your age. If we discover that a minor has registered, the account will be immediately suspended, all funds will be frozen pending review, and the matter may be referred to the appropriate authorities.

If you are a parent or guardian and believe a minor has accessed JiliPHP using your details, please contact us immediately at support@jiliphp.best.

Changes to This Privacy Policy

JiliPHP may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will notify registered members by email and/or by a prominent notice on our platform at least 14 days before the change takes effect.

The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of JiliPHP after the effective date of an updated privacy policy constitutes your acceptance of those changes.

Contact Our Data Privacy Officer

Questions, concerns, or requests about this JiliPHP privacy policy or the way we handle your personal data can be directed to:

• Email: support@jiliphp.best
• Website: https://jiliphp.best

We take every query seriously and will respond within 30 business days. Kung may tanong ka, huwag mahiyang magpadala ng mensahe — our team is here to help.